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Next-Generation Technology Designed to Grow with Your Business



IT'S TIME TO EVOLVE

Run your business from anywhere, anytime with VoIP (Voice over Internet Protocol). Cincinnati Bell’s family of VoIP services offers your business improved cost management, enhanced customer service, and increased productivity. Plus, you’ll appreciate the peace of mind you can only get from our local dedicated account team and powerful disaster recovery tools.

Added Bonus!

Earn cash for your old phone system, up to $250 rebate per phone! Learn More

Call
513-397-3939
for more information



Emerge grows and changes as rapidly as your business does. This cloud – based solution is designed to completely replace your existing telephone system.

Evantage puts you on the level of large corporations - but doesn't hamper you with large costs. This solution is designed to work with your existing phone system.





What can VoIP do for your business?

  • Reduce capital expenses
  • Gain equal footing with larger competitors
  • Web interface for greater control-anywhere, anytime
  • Increase user efficiency and productivity
  • Keeps your business running, even when disaster strikes
  • Scale services rapidly to adapt to growth needs
  • Customize features to meet your business needs, no matter how big or small
  • Receive automatic system upgrades

Emerge Video: Next-Generation
VoIP Communications



Gain complete control of your business communications

  • A ‘cloud-based’, VoIP solution designed to replace your aging telephone system.
  • Unifies all communications, providing single - number reach capabilities
  • "Follow Me" – rings up to 10 numbers when you receive a call - from anywhere, anytime
  • Control where your company’s calls are directed
  • Web-based dashboard for real time changes

Watch your business communication Emerge

Instant communication is the lifeblood of your business and remaining highly accessible can differentiate you from your competition. Your voice and data communications system needs to be as flexible as your growing needs. That’s where we come in.

Emerge, a hosted VoIP solution, grows and changes as rapidly as your business does. It’s a managed, IP-based solution that unifies all your business communication devices.

POWERFUL

Enterprise-Level Features

We offer a robust suite of options and features previously only available on larger phone systems, like Remote Office, Call Center functionality, Unified Messaging and more.

Simple Scalability

It’s easy to manage your company's communications as your business grows, whether it's 5 people or 100.

FLEXIBLE

Enhanced Call Routing

Choose where you want your calls to go. Ring up to 10 numbers when you receive a call – from anywhere, anytime.

Web Based Control

Want to make changes to your services, on the fly? The Emerge dashboard lets you make adjustments as you need them. You're in control.

RELIABLE

Constant Connectivity

This managed, end-to-end solution ensures that all calls get through 24/7,with automatic disaster recovery routing.

Local Support

Have one point of contract for all your communication needs. Our account support team can react quickly when you have questions or need trouble-shooting assistance.


Emerge Training Webinars

If you've recently purchased Emerge, view our pre-recorded webinars to learn how to best utilize the software and administration settings


Title Description Duration
Evolve Assistant Toolbar Training Overview of the Evolve Toolbar functionality, where you'll learn to activate and deactivate our most popular features such as Simultaneous Ring and Remote Office. Designed for anyone who will be using the software and the system administrator. 7.5 mins Watch Now
Receptionist Software Training Overview of the software functionality including dialing and transfer options. Designed for anyone who will be using the software and the system administrator. 1.5 hours Watch Now
Emerge Group Administration Training Instructions on modifying Auto Attendant settings, Hunt groups and an introduction to other group services. Designed for the system administrator. 1.5 hours Watch Now

Emerge Software Applications

Download and access Emerge tools and software

Greater Cincinnati & Dayton Customers

Indiana & Columbus Customers

Dashboard Log In

Manage your features, route calls, view call logs and more

Greater Cincinnati & Dayton Customers

Access Dashboard Here

Indiana & Columbus Customers

Access Dashboard Here




Experience the advantage without additional investment in technology

  • Works with your existing phone system.
  • Layer enhanced cloud – based features atop your existing telephone system.
  • A single service provider that brings voice and data together over an enhanced data connection providing a better class of service.
  • Control where your calls are directed.
  • Manage your service via the web, such as: auto attendant, hunt groups, and call forwarding.

Give your business every Evantage

You want to compete with the “big boys”. You may think you can’t get the business-class tools you need within your budget. Think again.

Evantage puts you on the level of large corporations – but doesn’t hamper you with large costs. It provides all your voice and data over one high-speed connection, allowing you to get more business done and stay in constant contact with your clients and customers. Even better – it allows you to leverage the investment you have already made in your existing phone system, so there’s no added equipment cost.

POWERFUL

Simple Scalability

Converged voice and data services over a high-speed Internet connection, using the equipment you already own. A Pay as you grow.

Enhanced Features

Calls are answered and directed as efficiently as possible with enhancements like Auto Attendant, Hunt Group, and Direct Inward Dialing.

FLEXIBLE

Dynamic Bandwidth

Get voice quality without sacrificing your high-speed data requirements.

Next Generation

Our "everything" service provides you with local calling, inbound and outbound long distance plus high-speed Internet. It prepares your business for growth and an upgrade path to Emerge, our hosted solution.

RELIABLE

Constant Connectivity

This managed, end-to-end solution ensures that all calls get through 24/7, with automatic disaster recovery routing.

Dedicated Support

Have one point of contact for all your communication needs. Our account support team can react quickly when you have questions or need trouble-shooting assistance.

Customer Dashboard

Manage your features, route calls, view call logs and more.

Greater Cincinnati & Dayton Customers

Access Dashboard Here

Indiana & Columbus Customers

Access Dashboard Here

Need Support?

If you need immediate technical support, please call 1.888.638.1699 to speak to an Evolve expert.
Select 1 - Technical Support
Select 2 - Billing
Select 3 - Sales
Select 4 - Customer Care

Anytime access to your account:

  1. Click on manage my account
  2. Login or click to sign up today

When logged into your account, you can -

  • Download a copy of your bill
  • Review your payment history
  • View your call detail records
  • Submit a trouble ticket
Thinking of changing service?

Evolve the Easy Way

We know that change isn't always easy, and the last thing you need are more headaches and hassles to deal with. Our Evolve team is here to help you every step of the way, ensuring your transition to Evolve is a smooth, simple, worry-free process.

  • An individual Project Coordinator ensures you have one go-to point of contact for every need
  • Pre-installation testing guarantees all of the kinks are worked out before your system is implemented
  • Complimentary on-site training and monthly webinars ensure your entire staff becomes an Evolve expert in no time
  • 24 hours a day, 7 day a week support staff has your back for any issue or question, no matter how big or small
  • Your dedicated Account Manager will walk you through your first bill and ensure your evolution is running smoothly

We'll do all the hard work for you.

START YOUR EVOLUTION TODAY.

Product Self Help

Webinars

Not sure how to use one of your Evolve features? No need to worry. Just read below and download one of our guides to help you.

Quick Tip Videos
Emerge Group Features
Evantage User Guides
Emerge Handset Guides & Tutorials
Software Guides and Downloads

SIP Trunking

Converged VoIP Trunking for IP Enabled Telephone Systems

The quality of your voice communications is critical to the success of your business. Cincinnati Bell’s SIP Trunking solution delivers enterprise-class next-generation VoIP features across a guaranteed quality of service network.

  • Simplify and centralize your telephone numbers from all locations
  • Reduce costs by utilizing a centralized IP PBX architecture
  • Guaranteed uptime, QOS & SLAs across the Cincinnati Bell Fiber Network
  • E911, CallerID & Directory Listings included
  • Unlimited expanded local calling — no per minute charges
  • Nationwide telephone number coverage & portability
  • Full managed VoIP Session Border Controller (SBC) router included
  • Full administrative web management
  • Automatic Disaster Recovery failover included
  • Optional Virtual Auto Attendants, Call Centers & DID Call Routing

Unlike traditional business telephone lines such as ISDN PRIs and T1’s, Cincinnati Bell’s SIP Trunking allows you to combine your voice services across all locations on to a single next-generation Cincinnati Bell managed network connection. SIP Trunking combined with your IP Enabled Telephone System drives efficiency, improves collaboration and reduces costs.

POWERFUL

Simple Scalability

Local and nationwide DIDs delivered with concurrent calls from 25 to 200.

Enhanced Features

Nationwide 911, CallerID & Unlimited Local Calling. Optional auto attendants, call routing, and virtual voice applications.

FLEXIBLE

Nationwide Coverage

As your business grows, you can add numbers with over 85% of US population coverage.

Web Based Control

Need to make changes to your services on the fly? The SIP Trunking dashboard puts you in control of every telephone number.

RELIABLE

Guaranteed Delivery

Our managed SIP Trunking solution combines industry leading Service Level Agreements with automatic or manual disaster response routing.


Dedicated Support

Have one point of contact for all your communication needs. Our dedicated account & technical support teams react quickly when you have questions or need assistance.

For more information or to customize a solution unique to your business needs, contact your Account Manager or have us contact you